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Musculoskeletal Physiotherapy Patient Service Survey 2023
Please help us to evaluate and improve our service by ticking the most appropriate answer from each question below. Once completed, please return this to us in the pre-paid envelope enclosed.
How did you know about the Physiotherapy service?
Used previously
GP Referral
Word of mouth
Online search
Other
How did you make your appointment?
Online (Patient Knows Best)
GP
Telephone
Hospital Provider
Were you satisfied with how easy it was to make your appointment?
Very Satisfied
Satisfied
Somewhat Satisfied
Unsatisfied
Very Unsatisfied
What do you consider is an acceptable time to wait for a Physiotherapy appointment?
No wait
<1 week
1-2 weeks
2-3 weeks
3-4 weeks
>6 weeks
Did you read the information emailed/sent prior to your appointment?
Yes
No
Don't know
Was the information sent useful in helping you while you waited for your appointment?
Yes
No
Don't know
Didn't read it
Were you able to see the Physio you wanted?
Yes
No
Didn't have a specific request
What were your expectations of the appointment?
Please tick all that apply
Physical examination
Referral on
Advice
Attend a class
Exercises
X-ray/Imaging
Health and Wellbeing advice
Diagnosis
Other
Did you get a Physiotherapy appointment at your preferred choice of location?
Yes
No
Didn't have a specific request
How easy was it to find the Physiotherapy Department waiting area?
Very easy
Easy
Neither easy nor hard
Hard
Very hard